Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to …

Artificial intelligence (AI) is the broad ability to have machines think and act like humans in processes like learning, reasoning, and problem-solving. Think of AI as a tool that can analyze data, make decisions, and perform tasks that would normally require human input.

Mar 7, 2023 · Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

Supercharge your workforce efficiency using generative AI and Einstein. Einstein brings generative AI technology to your business at scale. Our Einstein platform securely connects your Salesforce data with the power of large language models (LLMs) to …

Explore how to generate a sales pitch with Salesforce AI and see the use cases, benefits and step by step instructions.

AI improves sales by automating repetitive tasks, providing real-time insights into customer behavior, and generating drafts of personalized communication with customers. It also enables businesses to identify new sales opportunities and make data-driven decisions to …

Explore how to optimize client meeting prep with Salesforce AI and see the use cases, benefits and step by step instructions.

Sep 2, 2024 · Einstein GPT is a powerful AI tool that combines public and private AI models with CRM data. This allows users to ask natural-language prompts directly within Salesforce CRM. The result is AI-generated content that is continuously adapted …

Jan 7, 2025 · The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role of humans at work becomes more empowered, interesting, and creative than ever before.

Feb 27, 2024 · Salesforce (NYSE: CRM), the #1 AI CRM, today announced the public beta availability of Einstein Copilot , a new customizable, conversational, and generative AI assistant for CRM.