The judge said she would preserve the temporary restraining order blocking the Trump administration until it can be replaced with a preliminary injunction.

The commissioner of the Social Security Administration, Frank Bisignano, told CBS News that he believes artificial ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

Social Security's new phone system to navigate calls is frustratingly bad. Here's what's happening and some tips to help you navigate it.