Paling said the system has already saved IAG “hundreds of thousands of dollars” in contractor fees previously spent on ...

Strandbags is undertaking a backend technology overhaul, replacing legacy custom-built platforms with modern ...

The Department of Foreign Affairs and Trade (DFAT) has handed Datacom $176 million to continue managing its contact centre ...

“I don't see AI as taking over our jobs. If anything, the need for content is creating more jobs. So, I see it as ...

With 18 brands spread across 850 stores and 36 websites, tracking customer data at the footwear and apparel retailer Accent ...

“It's also enabled a transformation away from us using backend systems for front-end tasks, to really having a front-end ...