AI in CX doesn’t signal the end of human involvement but marks the beginning of a new model where technology and human talent ...

In their climb toward AI-driven innovation, too many companies are unknowingly approaching a dangerous drop-off: the customer ...

Can Donald Trump impose his 'America First' approach onto artificial intelligence research? Here's what his administration ...

Conservative Partnership Institute's Rachel Bovard joins 'Fox & Friends First' to discuss her take on the warning, why she ...

The UK government's Redbox AI chatbot is being used by thousands of civil servants, but a lack of transparency about exactly ...

Anthropic and Google are researching AI "consciousness." Some experts say it's smart planning — others say it's pure hype.

The vast ‘brains’ of artificial intelligence models can memorize endless lists of rules. That’s useful, but not how humans ...

Geoffrey Hinton, Nobel Prize winner and leading AI figure, warns that artificial intelligence could threaten humanity's ...

The Wall Street Journal reports that over a period of months, it was able to coerce Meta AI — even the ones meant to mimic ...

AI is quietly reshaping what it means to work as a consultant at top firms like McKinsey, BCG, Deloitte, KPMG, and others.

Artificial intelligence technology that works well for the world’s billions of people of color was a business imperative for ...

What happens when AI automates R&D and starts to run amok? An intelligence explosion, power accumulation, disruption of ...