Health Minister Alan Milburn believes that restoring public confidence is the key to modernising the NHS and this involves empowerment of patients. He said: “It is the public’s health service. And it ...

This draft framework document from the Local Government Association and the Improvement and Development Agency responds to the proposed changes to the way in which localities are governed. It is ...

Investigates the extent to which privatization of public sector services has meant empowerment for public sector managers and a ‘hands off’ approach by central government. Explores the situation of ...

Easing the stress of unemployment and helping people back to work is the aim of the Single Gateway to Work which integrates all elements of the benefit system. The gateway consists of a one stop shop ...

This case study published by the London Borough of Croydon sets out protocols that were developed to strengthen relationships between Community Networks and Local Strategic Partnerships. The protocols ...

There was a record rise in the number of people accessing library services via the Internet, according to new figures from the Chartered Institute of Public Finance and Accountancy and the Museums and ...

The voluntary sector is being urged to create a fund to encourage larger organisations to work in partnership with smaller ones on certain projects. The call comes in a new report , “1+1 = 3. Does ...

This new edition of Team Players and Teamwork incorporates 16 more years of research and major changes in technology and team styles since the first edition was published. Glenn Parker has included a ...

A toolkit has been developed to help care, health and housing agencies ensure that older people are involved more effectively in decisions about how services are delivered. The guide has been ...

Moor people are being encouraged to come forward as school governors and there are plans to provide them with better support and training. Reforms aimed at modernising the teaching profession will ...

Tony Blair has set the agenda for change in local government in a pamphlet published by the Institute for Public Policy Research, a left of centre think tank. Under the title Leading the Way: A new ...

Examines the effectiveness of civil service reform programmes being adopted in Africa, intended to improve the effectiveness and performance of the civil service and ensuring its affordability and ...