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Insider on MSN · 14h

Backlash to Delta's AI pricing shows the tightrope companies walk when it comes to AI

When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies in the age of AI.

The Verge on MSN · 23h

Delta’s dynamic AI pricing plan sounds different now

In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

Ars Technica · 1d

Delta denies using AI to come up with inflated, personalized prices

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta insisted that "there is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized prices based on personal data."

1don MSN

Delta Air Lines tries to calm fury over ticket prices, telling lawmakers it won’t use AI

There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices ...

Delta Air Lines Clarifies Stance on AI-Powered Fare Setting Amid Criticism

Delta Air Lines asserts it does not use artificial intelligence for personalized ticket pricing after criticism from U.S.

1d

Delta Airlines Flight Turbulence Sends 25 to Hospital— Here's How the Airline Is Making Amends

Delta flight DL56 from Salt Lake City to Amsterdam encountered severe turbulence en route, forcing an emergency landing in ...

Amazon S3 on MSN2d

Delta Flight Plunges Mid-air Way to Amsterdam—25 Injured, Terrifying Drop Forces Emergency Landing

What was supposed to be a routine flight from Salt Lake City to Amsterdam turned into a terrifying ordeal for passengers ...

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