Meeting Social Security’s AI where it is . If Bisignano moves forward with his plans, he wouldn’t be the first to bring AI to the agency. One example is through a program called IMAGEN, which ...

Choosing the right Medicare coverage, deciding whether to buy a long-term-care insurance policy and determining when to claim ...

The SSA is using AI to process claims faster—but it may also cause delays or denials. Here's what you need to know.

Social Security's 'maddening' AI phone bot. Earlier this month, The Washington Post reported on issues plaguing the Social Security Administration, and tucked in the middle of the article were ...

One of Orman's main concerns is how artificial intelligence could affect the workforce – and, by extension, Social Security funding.She shared an example of how toll booths, which used to be ...

The Social Security Administration (SSA) has announced it will be implementing the use of artificial intelligence to improve the office’s efficiency. According to Newsweek, SSA says the move ...

The lack of a government-wide standard on AI purchases could undercut American security, wrote the Government Accountability Office (GAO) in a long-awaited review of nearly two-dozen agencies ...

AI already has a place at the Social Security Administration, and technology proponents, including those who worked at the SSA, say there's space for improvement.